Terms and Conditions
By accessing, browsing, or using the services provided by Empire Casino Dublin ("Services"), you agree to be bound by these Terms and Conditions ("Agreement"). If you do not agree with any part of this Agreement, please do not use our Services.
1. Acceptance of the Terms
You acknowledge that your use of our Services constitutes acceptance of this Agreement in its entirety. This Agreement may be updated from time to time without prior notice. Your continued use of our Services following any updates means you accept these changes.
2. Eligibility Requirements
Our Services are available only to individuals who are at least 18 years old (or the minimum age required by your jurisdiction). By accessing our Services, you represent and warrant that you meet this eligibility requirement.
3. Geographic Restrictions
Access to our Services may be restricted in certain jurisdictions due to laws or regulations applicable to those areas. You acknowledge that it is your responsibility to ensure compliance with all relevant laws and regulations in your location before using our Services.
4. Account Registration Rules
To use our Services, you must create a valid account. During registration, you will provide us with accurate information about yourself. You agree to maintain the accuracy of this information at all times and notify us promptly if any details change.
5. One-Account-Per-User Policy
Only one user is permitted per account. Sharing an account or using another person's credentials for your own benefit is strictly prohibited.
6. Identity Verification and KYC
We reserve the right to request additional information from you, including identification documents, to verify your identity and ensure compliance with anti-money laundering regulations (KYC).
7. Account Accuracy Obligations
You are responsible for ensuring that all account details remain accurate at all times. You agree not to misrepresent or conceal any personal information.
8. Account Security Responsibilities
It is your responsibility to maintain the security of your login credentials and password. We recommend using strong, unique passwords and enabling two-factor authentication where available.
9. Restricted Behaviour and Prohibited Activities
You agree not to engage in any behavior that might be considered abusive or threatening towards other users, employees, or third-party service providers. Interfering with the normal functioning of our Services, attempting unauthorized access, or exploiting vulnerabilities is strictly prohibited.
10. Bonus and Promotion Rules
All bonuses and promotions are subject to specific terms and conditions, which will be communicated separately. By accepting a bonus or promotion, you agree to comply with these rules as outlined by us at the time of awarding.
11. Wagering and Gameplay Conditions
You acknowledge that our Services involve wagering on games of chance. Your use of our Services implies your acceptance of this risk. You also understand that each game has its own specific rules, terms, and conditions, which are available to you within the applicable game environment or through customer support.
12. Bonus Abuse Prevention
We reserve the right to monitor all account activity for signs of bonus abuse, such as, but not limited to, excessive betting on low-risk events, strategic bet placement, or team stacking. We will take measures necessary to prevent and address any cases of suspected bonus abuse in accordance with our policies.
13. Deposits and Withdrawals
Empire Casino Dublin offers various payment methods for both deposits and withdrawals. By using these services, you acknowledge that all transactions are subject to verification before being processed. Failure to comply with required identification documentation may result in delayed or denied withdrawals.
14. Verification Before Withdrawals
To ensure compliance with anti-money laundering regulations, we may request additional information from you prior to processing any withdrawal requests.
15. Processing and Review Procedures
Withdrawal requests are subject to review and verification processes that can take up to 7 working days. Failure to comply or incomplete documentation will lead to delayed withdrawals.
16. Responsible Gambling Expectations
You acknowledge your responsibility for maintaining a healthy gaming lifestyle, managing finances, and adhering to responsible gambling practices as outlined in our Self-Exclusion Policy (see below).
17. Self-Exclusion and Account Restrictions
If you feel that your use of our Services is becoming problematic or if you are experiencing issues related to problem gambling, we encourage you to contact customer support for guidance on how to temporarily self-exclude yourself from using our Services.
18. Game Fairness and RNG Systems
All games provided by Empire Casino Dublin utilize Random Number Generators (RNGs) that meet the highest industry standards of fairness, ensuring completely random outcomes in each game round.
19. Technical Interruptions or Voided Gameplay
We will strive to maintain continuous availability of our Services; however, unforeseen circumstances may sometimes interrupt service. Such interruptions shall not be considered grounds for claim against Empire Casino Dublin unless specifically stated otherwise within these Terms and Conditions.
20. Suspension or Closure of Accounts
Empire Casino Dublin reserves the right to suspend or close your account at any time due to reasons such as suspected bonus abuse, non-compliance with rules outlined in this Agreement, or other necessary measures deemed required by us for maintaining a fair gaming environment.
21. Intellectual Property and Platform Ownership
All intellectual property rights related to our Services remain the exclusive property of Empire Casino Dublin and its affiliates.
22. Limitation of Liability
Our maximum liability for any single loss under these Terms will be equivalent to ten times your deposited balance, not including promotional funds or bonuses unless specifically stated otherwise within this Agreement.
23. Modification of Terms
Empire Casino Dublin reserves the right to modify any part of these terms without prior notice at its sole discretion. It is your responsibility to periodically review and comply with updated rules as published on our website.
24. Contact or Support Guidance
For all questions, inquiries, or concerns related to our Services, please contact our dedicated customer support team by email, phone, or through the "Support" section within the platform.
By using Empire Casino Dublin's Services, you acknowledge having read and understood these Terms & Conditions in their entirety.
